Questionnaire

We at Anicare Veterinary Group constantly endeavour to provide the best service to both you and your pet. We welcome your feedback and to help us improve our service we would ask you to fill out our short questionnaire. Each month one lucky client who completes the questionnaire has the chance of winning a free years supply of worm treatment for their pet!*

*i.e four worming tablet doses for your pet, based on European Scientific Council for Companion Animal Parasites’ recommendation of worming at least every 3 months.

Practice location?

How easy was it to contact the practice by phone?

How promptly was the phone answered?

How helpful was the person who answered the phone?

How easy was it to get a convenient appointment time?

How easy was it to get an appointment with the Vet of your choice?

How punctually were you seen for your appointment?

How do you rate our waiting room?

How clean do you rate our practice?

How friendly are our staff?

How informative are our staff?

How do you rate the visual professionalism of our staff?

If your pet ever had an operation or otherwise been hospitalized...

How well was your pets condition and treatment explained to you?

If your pet was ever hospitalized how well were you kept informed of your pet’s progress?

How happy were you happy with the pre op advice you received?

How happy were you with the post op advice you received?

Were you happy with post op care your pet received?

Do you think the service you receive represents good value for money?

Would you recommend us to a friend?

How did you hear about us?

Please add any other comments you may have on our service...

May we feature your Comment on our website as a Testimonial?

The following is only required if you would like to enter into the draw...